Questions
What it is
What is FrankieGPT?
A personal AI assistant you talk to in ordinary words, like a phone call with a friend who has all the time in the world. What separates Frankie from a chat app is that he remembers you across conversations, holds a real list of the people in your life and acts on it, and speaks sixteen languages. He also reaches the real world: reminders that ring your phone, his own email address, your town's news and weather, real shops, restaurants and flights, and a place beside every website in Google Chrome.
Is it just for older people?
No. Frankie is unusually easy to use, which is why he suits people who bounce off other software, but nothing about him is limited to one audience. He is used by professionals running their day out loud, small business owners doing admin between jobs, clinics helping patients understand what they were told, and families setting him up for a parent.
How is it different from the assistant already on my phone?
Memory that lasts, contacts he can actually act on, a conversation that feels like a real phone call in sixteen languages, and the same conversation on your phone and your computer. The assistant on your phone forgets you between sessions and guesses at who you mean.
Is it a chatbot?
The conversation is how you drive Frankie, but the product is everything behind it: a memory, an address book, a calendar, a Notebook, a Files Drive, a mailbox, reminders that really ring, local news, and real search for shops, places and flights. Because you drive it by talking, the list keeps growing without the app getting harder to use.
Can I sign up right now?
Yes. Press Start free, answer a few friendly questions, and you will be talking to Frankie in a few minutes. No card is asked for.
What is new?
FrankieGPT for Google Chrome, which puts Frankie in the side of your browser. He reads the page with you, shows you where to click, fills in forms with your OK, and warns you about scams. Before that came For You, real flights and restaurants, the Notebook, and sixteen languages. New abilities keep arriving, and because you use Frankie by talking, none of them add menus.
Questions
Using it
Do I need to download an app?
There is a free FrankieGPT app for iPhone and Android, and it is the easiest way to keep Frankie one tap away. On the computer, FrankieGPT for Chrome keeps him beside every website, and any modern browser works too. It is the same account and the same conversation everywhere.
How long does setup take?
About ten minutes, most of which is adding the people you want Frankie to know. Somebody else can do it for you and hand you a phone with Frankie on it.
Do I have to talk to it?
No. Everything available by voice is available by typing, and you can mix the two, even in the middle of a call.
What languages does Frankie speak?
Sixteen: English, Spanish, Russian, Ukrainian, Chinese, Tagalog, Vietnamese, Korean, French, German, Polish, Italian, Portuguese, Hungarian, Armenian and Arabic. The whole app appears in your language, he follows you when you switch, and he can interpret between two people.
How do reminders reach me?
However you like. Frankie can phone you in his own voice, on your cell, your home line, or both, and you can press 1 to hear the reminder again. He can also send a text or an email. Every reminder arrives at your local time.
Does Frankie know where I am?
Only what you tell him. He uses the ZIP code you gave for your weather, local news, traffic and the places nearby, and he never tracks your phone.
Questions
On the computer
What is FrankieGPT for Chrome?
A free extension for Google Chrome that puts Frankie in the side panel of your browser, beside every website. It is the same Frankie, with the same memory and the same conversation as your phone. See what he does in Chrome.
What can Frankie do on a website?
Read the page with you and explain it, put a glowing ring around the button you are looking for, fill in your name, address, phone and email after you check them and press OK, make small words bigger, find a lost tab, and warn you when a page has the signs of a scam. Right click any words, link or picture to ask him about it.
Can Frankie see everything I do on the computer?
No. He looks at a page only after you have said he may, and only while you are talking to him. The bar under the message box always says which page he can see, and its switch turns it off. Nothing he reads on a page is kept.
Will Frankie ever press a button that pays?
Never. Anything that pays, buys, orders, transfers or sends money is always yours to press, and he never reads or fills in passwords, card numbers or security codes.
How do I sign in on the computer?
With your email and password, or with your phone: choose Sign in with your phone, point your phone camera at the square on the screen, and press Yes.
Questions
Privacy and memory
What is Privacy Mode?
A switch under the message box that is on from the day you sign up. While it is on, Frankie keeps your health, money and family matters to himself, which matters when friends or family are in the room. Switch it off when you are on your own and he brings back everything he knows.
Can I see what Frankie remembers?
Yes. Memory, in Settings, shows what he knows about you and your past conversations. Take anything off and he forgets it, or open an old conversation and carry straight on.
What is voice lock?
An optional setting that makes Frankie answer only to your voice, so a television in the background or a visitor cannot give him instructions. You switch it on in Settings by reading a few short lines aloud in each language you speak. Typing always works.
Do you keep my voice recordings?
No. For voice lock, the recordings are turned into a set of numbers and then discarded. Only the numbers are stored, and you can delete them from Settings at any time.
What happens to my conversations?
They stay on your account so Frankie can remember. They are never sold, never shown to another user, and never used to train models. You can remove anything from Memory, or delete the whole account from Settings.
Do you sell anything about me?
No. No advertising, no data brokers, no cross context behavioral advertising, no profile building. The site counts visits with Google Analytics in measurement-only mode, and that stops entirely if your browser sends a Global Privacy Control or Do Not Track signal. All of it is spelled out in the privacy notice.
Questions
Safety and limits
Can Frankie send messages without asking me?
Only to you. Reminders and the things he makes for you can come straight to your own phone and inbox, and he tells you when they have gone. Anything addressed to another person opens your own Messages or Mail app so that you press send.
Can Frankie delete my things?
Not without you. He can tidy your calendar, notes and files, but anything that removes or shares something puts a button in the conversation, and nothing happens until you tap it.
Is it a medical or legal service?
No. Frankie explains documents and helps with everyday tasks. He does not diagnose, does not prescribe, does not change what a prescription says, and does not give legal advice. He points to a pharmacist, doctor, or other professional when that is the right answer, and in an emergency he says to call 911.
Is it HIPAA compliant?
Not today. We do not currently offer a Business Associate Agreement, so it should not be used as a system of record for protected health information. See the page for clinics and care teams for where it does fit.
Can it be wrong?
Yes. Frankie is built on large language models and can make mistakes, which is why he looks things up before answering, points to professionals on anything that matters, and never acts on another person's behalf without your explicit confirmation.
Put a capable assistant in someone’s hand today
Create an account, add the people who matter, and start talking. Free apps for iPhone and Android, Frankie for Google Chrome on the computer, and any browser on any phone, tablet, or computer.
Start freeFree on iPhone, Android and Google Chrome
Free to start, and no card is asked for. Set Frankie up the way you want him and get to know him properly.

