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For families, and for the parent you keep answering the phone for

You are the help desk. The letter from the insurance company, the pill that looks different this month, the text that might be a scam, the appointment nobody wrote down. Frankie takes the ordinary half of that so the calls you get are the ones you actually want.

A normal week

The things that used to become your problem

The letter nobody understands

A photo of the page is enough. Frankie reads it out loud, then says what it means in ordinary words, and what if anything needs doing.

She saysWhat does this letter from Medicare actually mean?

The refill, remembered

Reminders arrive as a text message on her own phone, or as a phone call that speaks the reminder out loud, at the right local time. Repeating or one off.

She saysRemind me to take the blue pill every morning at eight.

The text that smells wrong

Frankie checks it for pressure tactics, fake invoices, and phishing patterns, and explains in plain language why it is or is not worth worrying about.

She saysSomeone says my account is locked and I have to pay today. Is this real?

Calling you without hunting for the number

Save the family once. Frankie knows who “my daughter” is, dials, drafts the message, and can put an address on a map.

She saysText Susan and tell her I got home fine.

Yesterday, still remembered

Frankie keeps the thread. She does not have to re-explain the pharmacy, the cardiologist, or what the neighbour said on Tuesday.

She saysWhat did the pharmacy tell me yesterday?

Forward it and forget it

Every account gets its own private email address. Send the confusing letter to it from anywhere and it is waiting in the app, ready to be explained.

You doForward the insurance PDF from your inbox at work.

Setting it up

Ten minutes, once, usually by an adult child

01

Make the account

Email, password, the first name Frankie should use, a mobile number for reminders, and the time zone. That is the whole form.

02

Add the people

Family, neighbours, the doctor, the pharmacy. Names, numbers, addresses, and how each one relates to her, so “call my son” is never ambiguous.

03

Teach it her voice

Three short lines read aloud, once per language she speaks. Now Frankie takes spoken instructions from her and ignores the room.

04

Put it on the home screen

Open the site on her phone, sign in once, add to home screen. From then on it opens like any other app, with a face she recognises.

The FrankieGPT icon as it appears on a phone home screen FrankieGPT

Worth saying plainly

What it will not do

An assistant aimed at someone’s parent has to be careful in ways an office tool does not. These limits are built into the product, not buried in the terms.

  • Nothing goes to another person without a clear yes. Messages to family open her own Messages or Mail app so she presses send herself.
  • Frankie never diagnoses, never changes what a prescription says, and never tells anyone to stop taking something.
  • There is no upselling, no nagging, no engagement streak, and no dark pattern anywhere in the interface.
  • Conversations belong to the account. They are never sold, never shown to another user, and the whole account can be deleted in one tap.
  • Photographs of documents are read to answer the question and are not kept on the server afterwards.
Everything Frankie does How it works What it costs If reading is getting hard Privacy in full

Questions

What families ask first

Can I set this up for my mother from my own house?
Yes, and that is how most accounts begin. You create the account, add the people, teach it her name and her routine, then she signs in once on her own phone and adds it to the home screen. After that she taps one icon and talks. You can come back and change anything at any time.
What if she is not comfortable with technology at all?
There is one screen and one button. She does not have to learn a menu, remember a wake word, or type. She talks the way she would to a person, and Frankie answers out loud. Text size, contrast, and reading speed all adjust from a control on every page.
Will it start talking to the television or to visitors?
Not once you turn on voice lock. Frankie learns her voice, one recording per language she speaks, and then only acts on her. Other voices in the room are quietly ignored. Typed messages always work regardless.
Can Frankie send messages to family without asking?
No. Messages to other people open her own Messages or Mail app and she presses send herself. The only things Frankie sends directly are reminders to her own phone and mail from its own address, and both ask for a clear yes first.
Does it replace a caregiver or a doctor?
No, and it never pretends to. Frankie explains documents, keeps track of appointments, and helps with everyday tasks. It does not diagnose, does not change prescription instructions, and points to a pharmacist, doctor, or family member when something matters. In an emergency it says to call 911.

Set it up tonight, hand it over tomorrow

Ten minutes of setup from your own kitchen table, and one friendly icon on a phone that already works.

Get started

Accounts are invitation only while we finish the billing side. No code yet? Write to hello@frankiegpt.com and we will send you one.