HomeUse casesOrganizations and communities

Buy it once for the people you look after

Senior living communities, home care agencies, libraries, faith communities, unions, housing associations, employers, and any group that keeps ending up as the help desk for paperwork. One account each, funded centrally, nothing for anyone to install.

Who does this

Groups it fits

Senior living and care homes

Residents get something they can talk to at any hour without waiting for a staff member. Voice lock means the person’s own assistant answers to them and not to whoever is passing.

Home care agencies

Between visits is where things get missed. Reminders that arrive by text or spoken phone call fill the hours nobody is in the house.

Libraries and community centres

The queue at the desk is usually the same handful of problems: a form, a letter, a login, a scam text. This answers most of them without a queue.

Faith communities and mutual aid groups

Congregations and neighbourhood groups already do this work informally. This gives the volunteers something to hand over.

Employers and unions

A benefit that helps people with the admin of their own lives, including for members whose first language is not English.

Housing associations

Tenancy paperwork, benefit letters, and repair appointments explained in plain words, in the tenant’s own time.

How it works for a group

The practical arrangement

QuestionAnswer
Who paysYou do, centrally. Accounts are funded from one place so the person using it never meets a payment screen. Usage is metered in credits, one hundred credits to the US dollar, and credits do not expire.
Who owns the accountThe individual. Their conversations, saved people, and voice print are theirs, and they can delete the whole account in one tap. This matters for trust, and trust is what decides whether a tool actually gets used.
What has to be installedNothing. It runs in the browser and can be added to a home screen. No app store, no device management, no update cycle.
What training is neededShow someone the button once. The whole interface is one screen and ordinary speech. There is no menu structure to teach and no wake word to remember.
What about people who share a roomVoice lock ties spoken instructions to the person who taught Frankie their voice, one recording per language they speak. Other voices in the room are ignored.
What we will not doWe do not sell anyone’s information, we do not advertise, and we do not build profiles. See the privacy notice, which is written in plain language on purpose.

Questions

From people buying for a group

How does buying for a group work?
Accounts are created and funded centrally, so the people you serve never see a payment screen. Each person still gets their own account, because the memory, the saved contacts, and the voice print are personal and should not be shared. Write to hello@frankiegpt.com with roughly how many people and we will set it up.
Do our members need to install anything?
No. Frankie runs in any modern browser and can be added to a phone home screen, where it opens like an app. There is no app store approval to wait for, no device management policy to fight, and nothing to update.
What about people who have never used a smartphone well?
One screen, one button, and they talk in their own words. Text size, contrast, and reading controls are on every page. In practice this is the part organisations tell us matters most, because it is the difference between a tool that gets handed out and a tool that gets used.
Can we see how much it is being used?
Each account carries its own credit balance and history, and central funding means you control the spend. We are happy to talk through reporting for a larger deployment.
What happens to a person's conversations if they leave?
The account belongs to the person. It can be deleted in one tap, which removes conversations, mail, reminders, saved people, and any voice print. Nothing is retained for us to sell, because we do not sell any of it.

Tell us who you look after

Write to hello@frankiegpt.com with roughly how many people and what they keep getting stuck on, and we will come back with a straight answer about whether this helps.

Get started

Accounts are invitation only while we finish the billing side. No code yet? Write to hello@frankiegpt.com and we will send you one.